Shipping & Handling

Shipping & Delivery Policy – Boyiday

At Boyiday, we aim to make every order a smooth and reliable shopping experience. Whether you are choosing everyday essentials or refreshing your wardrobe with new styles, we work to ensure your clothing orders are processed carefully and delivered as efficiently as possible.

1. Order Processing

Orders are generally processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, we will send you a shipping confirmation email containing tracking details, when available.

During busy shopping periods, promotional events, or holidays, processing may take slightly longer than usual.

2. Shipping Methods and Estimated Delivery Times

Boyiday offers standard and expedited shipping options where available. Delivery estimates begin after the order has been shipped.

Standard Shipping: Typically 5–8 business days.
Expedited Shipping: Typically 2–4 business days.

These timeframes are estimates rather than guaranteed delivery dates. Actual delivery may be affected by the destination, weather, customs inspections, carrier operations, or other circumstances beyond our control.

3. Shipping Fees

Shipping charges are calculated at checkout based on factors such as the destination address and order details. From time to time, Boyiday may offer free standard shipping or other shipping promotions. Eligible offers and their terms will be displayed on our website, www.boyiday.com, and applied at checkout when applicable.

4. International Shipping

Boyiday ships to selected international destinations, subject to service availability. International orders may be subject to import duties, customs charges, taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility and are not included in the product price or shipping fee.

International deliveries typically take 7–21 business days after dispatch, although actual delivery times vary depending on the destination, customs clearance, and local carrier services.

5. Missing, Lost, or Damaged Packages

If your tracking information shows that your package has been delivered but you cannot locate it, or if your order arrives damaged, please contact us within 7 days of the recorded delivery date at service@boyiday.com.

Please provide your order number and, where relevant, clear photographs of the damaged clothing, packaging, and shipping label. Our customer service team will review the information and, where appropriate, coordinate with the shipping carrier to help determine the next steps.

6. Shipping Address Accuracy

Please check that your shipping address and contact details are complete and accurate before submitting your order. After an order has been dispatched, we may not be able to change the address or redirect the shipment.

If a package is returned because the address provided was incorrect or incomplete, additional shipping charges may apply if reshipment is requested, subject to applicable law and the circumstances of the order.

7. Special Shipping Requirements

Some orders may require additional handling or special delivery arrangements because of their size, weight, packaging, or carrier restrictions. If your order requires special arrangements, we will contact you with further details when necessary.